If you buy or sell across a border, the Incoterm is one of the most consequential fields on the order — it decides who pays the freight, who insures the goods, who clears customs, and the exact moment risk stops being yours. Until now, SKU.io treated it as little more than a note: a free-text code on purchase orders, nothing at all on sales orders, and no explanation of what any of it meant. Incoterms changes that. The 11 official ICC Incoterms® 2020 rules now ship built into every account with plain-English education, a term on an order is a complete value — code, named place, and edition — that's locked into history, and every screen that touches a term can explain exactly who is responsible for what.

A tracking number on its own doesn't tell you anything. To find out whether an order actually reached the customer — or whether a supplier shipment is anywhere near your dock — you had to copy the number, open the carrier's website, and check shipments one at a time. Failed deliveries and stalled packages stayed invisible until a customer complained or a receipt came up overdue. 17TRACK Delivery Tracking changes that: connect your own 17TRACK account and SKU.io registers every new tracking number automatically, pulls live carrier status for it, and shows a delivery-status chip beside the tracking number everywhere it appears — across outbound fulfillments, purchase order inbound shipments, warehouse transfers, customer returns, and shipments back to vendors.

If you ship through Shippit, you know the drill: every order gets re-keyed into the Shippit merchant portal by hand, labels get printed over there, and then someone copies the tracking number back into SKU.io — order by order, all day. Meanwhile your fulfillments stay open, your sales channels never hear that the parcel shipped, and the real courier cost lives only in Shippit, so your margins are a guess. The new Shippit integration closes that loop end to end. Connect your Shippit account once, and orders routed to Shippit are created there automatically, a courier is allocated and the label generated on Shippit's side, and the moment it's despatched the tracking number, carrier, and shipping cost flow straight back into SKU.io — no re-keying, no copy-paste, no blind spots.