What's changed
SKU.io ships often. This log records user-facing changes — a new feature, a moved menu, a changed workflow — so you can keep your internal SOPs in sync. Each entry is tagged by area and impact, and the SOP impact line tells you what a step-by-step procedure may need to change.
A structured, machine-readable version is published at /changelog.json. Filter entries[] by date to get everything since your SOPs were last synced, then read each linked doc (append .md to any docs.sku.io URL for clean markdown). There's a ready-made agent skill that does this for you — Sync your SOPs (part of the open-source Agentic Skills library).
Impact tags: 🟢 Added · 🟡 Changed · 🔶 Moved (navigation changed — highest SOP risk) · 🔵 Fixed · ⚪ Deprecated · 🔴 Removed
2026-07-24
Segment the Profitability report by customer tag
Insights · 🟢 Added
You can now tag customers — by hand on their detail page, or automatically from synced Shopify orders — and segment the Profitability report by those tags. Each customer tag becomes a revenue, cost, and profit segment in both the Trend and Cost Breakdown views, with drill-down to the underlying orders.
SOP impact — To analyze margin by customer segment, go to Insights → Reports → Profitability and set Group By to Customer Tags. Tag customers on their detail page (Contacts → Customers → the Tags card); Shopify customer tags also sync in automatically. Note: because a customer can have several tags, per-tag rows can total more than the grand total, which still counts each order once.
Docs: /guides/insights/segment-profitability-by-customer-tag · /guides/contacts/customers/tag-a-customer · /concepts/customer-tags-from-shopify
Supplier pickup (drop-ship will-call) orders
Orders · 🟢 Added
You can now run drop-ship orders that a distributor collects directly from your supplier: a pickup shipping method turns a drop-ship line into a supplier pickup, fulfilled with Mark as Picked Up (no tracking), with a PDF pickup authorization and a Supplier Pickup Orders report.
SOP impact — If an SOP fulfills a drop-ship line by entering a tracking number, orders set to a pickup shipping method are now completed with Mark as Picked Up instead — and appear under Insights → Reports → Supplier Pickup Orders.
Docs: /guides/orders/create-a-supplier-pickup-order
2026-07-23
Customizable dashboards
Dashboard · 🟢 Added
Add any of 100+ widgets to your dashboard with a live preview, arrange and resize them, and keep multiple named dashboards you can switch between.
SOP impact — Dashboards are now personal and customizable: if an SOP assumes a fixed set of dashboard cards, note users can add/remove widgets and keep multiple dashboards via Dashboard → Customize.
Docs: /guides/dashboard/customize-your-dashboard
Airtable integration (two-way sync)
Integrations · 🟢 Added
Connect an Airtable account and sync SKU.io data both ways with no middleware. Push products, inventory, orders, purchase orders, and suppliers into Airtable on a schedule or in real time; provision a ready-made Ops Hub base in one click; and review edits made in Airtable before they update your catalog. Includes computed product-analytics columns, a monthly API-usage cap, sync-health alerts, and an "Airtable: Write Rows" automation node.
SOP impact — If your process exports SKU.io data to CSV or uses middleware to reach Airtable, you can now connect Airtable directly under Apps & Integrations → Airtable and map datasets instead.
Docs: /guides/integrations/airtable/
2026-07-22
Trend-aware baselines and promotion lift
Demand Planning · 🟢 Added
Demand Planning can now build a forecast from a damped growth trend (or a recency-weighted average) instead of only a flat mean, show each recommendation's baseline decomposition, and re-apply a measured promotion as a multiplier that scales with your volume.
SOP impact — If your reorder SOP assumes a flat-average forecast, note the new Baseline method control in Demand Planning → Configuration; choosing Damped trend changes the recommended quantities for trending products.
Docs: /guides/inventory/trend-aware-forecasting
2026-07-20
Build workflows from scratch on a schedule + unsubmitted-PO email reminders
Workflows · 🟢 Added
Workflows can now run on a recurring Schedule (hourly/daily/weekly/monthly, in your timezone) and query your purchase orders with a new Find Purchase Orders node. Together they power a build-from-scratch email reminder about POs sitting Unsubmitted. Two how-tos document the general canvas authoring and the reminder recipe (previously only templates were documented).
SOP impact — If your SOP for chasing unsubmitted purchase orders relied on someone manually checking the list, you can replace it with a scheduled workflow (Schedule -> Find Purchase Orders -> IF count>0 -> Send Email) that emails a summary on your chosen cadence. Building a workflow from scratch (not just from a template) is now a documented, supported path.
Docs: /guides/workflows/build-a-workflow-from-scratch · /guides/workflows/get-an-email-reminder-about-unsubmitted-purchase-orders
2026-07-14
Bulk-manage supplier tax rate (GST) & currency
Suppliers · 🟢 Added
A supplier's default tax rate and default pricing tier (which sets its currency) are now available in the Suppliers list as toggleable, inline-editable columns, in the list export, and in the supplier importer.
SOP impact — If your SOP for maintaining supplier GST/currency said it could only be done one supplier at a time on the detail page, update it: you can now export suppliers, edit the Default Tax Rate / Default Pricing Tier columns, and re-import; or inline-edit them in the list grid view.
Docs: /guides/contacts/suppliers/importable-columns-reference · /guides/contacts/suppliers/export-suppliers · /guides/contacts/suppliers/list-columns-reference
2026-07-13
Internal Notes (PO) and custom fields (SO) now save on spreadsheet import
Orders · 🔵 Fixed
The purchase-order importer now saves the Internal Notes column, and the sales-order importer now saves custom-field columns. Previously the mapper offered these columns and showed them in the preview, but they were silently dropped on import.
SOP impact — If your import SOP avoided mapping Internal Notes (PO) or custom fields (SO) because they didn't stick, you can now include them — they persist.
Docs: /guides/orders/purchase-orders/import-columns-reference · /guides/orders/sales-orders/importable-columns-reference
Column-by-column import & export references for sales & purchase orders
Orders · 🟢 Added
Every importable and exportable column for sales orders and purchase orders is now documented with its type, whether it's required, accepted values, and behaviour — including the export-to-re-import round-trip.
SOP impact — Use these references to build or verify your bulk order import/export SOPs against the exact column list rather than trial and error.
Docs: /guides/orders/sales-orders/importable-columns-reference · /guides/orders/sales-orders/export-columns-reference · /guides/orders/purchase-orders/import-columns-reference · /guides/orders/purchase-orders/export-columns-reference
Set per-tier selling prices via the products spreadsheet import
Products · 🟡 Changed
The Products list Import now writes per-tier selling prices from a Price: <tier> column (for example, Price: Retail). Previously it only wrote cost, and selling prices had to be set another way.
SOP impact — If your product-pricing SOP routed bulk price changes through the generic Data Imports tool or Bulk-edit as a workaround, you can now set selling prices directly in the Products import file with a
Price: <tier>column.
Docs: /guides/products/import-products#set-selling-prices
2026-07-06
Fulfillments combined into one sidebar item with tabs
Fulfillments · 🔶 Moved
The separate Fulfillments sidebar entries were combined into a single sidebar item that uses horizontal tabs.
SOP impact — If an SOP says to click a specific Fulfillments item in the sidebar, update it: open the single Fulfillments item, then choose the relevant tab.
Docs: /guides/orders