When the same customer places two or three orders to the same address within a few days, your warehouse shouldn't have to pick, pack, and dispatch each one separately — that's more labels, more trips to the packing bench, and more chances for something to drift out of sync. Merged fulfillment orders let you combine open orders that ship from the same warehouse to the same address into a single fulfillment order, so they're picked, packed, and dispatched together as one. Each sales order keeps its own line items and identity — nothing is destroyed or rewritten. And now, even when auto-dispatch has already sent your orders on to your carrier or 3PL, SKU can still combine them — safely reconciling with the carrier so your customer gets a single parcel instead of two.

Selling in person used to mean running a separate point-of-sale system — Square, Shopify POS, Lightspeed — and then reconciling every one of those sales back into SKU.io at the end of the day. Your on-hand counts, customer history, and financials were always a step behind, and closing the books meant matching two systems by hand. SKU.io Point of Sale removes the second system entirely: a fast, touch-friendly register lives right inside SKU.io. Ring up a sale at the counter and it instantly becomes a paid, fulfilled sales order — inventory decrements on the spot, so your numbers are correct the moment the customer walks out.

Plenty of 3PLs run their entire warehouse on Odoo — receiving, picking, packing, and shipping all live in their Odoo instance, not in a purpose-built WMS. If that's your fulfillment partner, keeping SKU.io in step has meant emailing spreadsheets of orders, waiting for someone on their side to key them in, and then chasing tracking numbers and stock counts by hand. The new Odoo 3PL integration treats that Odoo-powered warehouse as a first-class fulfillment provider inside SKU.io: connect once, and outbound orders flow straight to the 3PL, tracking and shipping details come back on their own, and the warehouse's live stock-on-hand syncs into SKU.io — with the 3PL kept as the source of truth for what's physically on the shelf.

If you sell on TikTok Shop, you already know the tax it charges on your time: every order re-keyed into SKU by hand, stock levels that drift out of sync until a listing oversells, tracking numbers copied back into Seller Center one by one, and returns that stay invisible until someone reconciles them weeks later. TikTok's on-time-shipping metrics don't forgive any of it. TikTok Shop is now a first-class sales channel in SKU — connect your seller account once and orders import automatically, available inventory pushes out on a schedule, tracking submits back the moment you fulfill, and returns and refunds land where you can see them. It lives right alongside Shopify, Amazon, and the rest, using the exact same screens you already know.

If you sell decorated goods — embroidered caps, screen-printed tees, engraved tumblers — the details that actually drive the job have never had a real home in your order. Placement, technique, thread or ink colors, stitch count, which logo and whether it's even been digitized yet: all of it ended up crammed into a line's description or a spreadsheet on someone's desk, unqueryable and impossible to cost. Made-to-Order Decoration brings that world into SKU.io as structured data — a decoration spec you attach to any order line, registries of methods and placements you control, and a pro-forma cost estimate that shows you the margin before you accept the order.

If you build what you sell, planning has meant exporting to a spreadsheet and working the math by hand — which finished goods to build, which components that build will burn through, what's already on order, and what you still need to buy before you run short. SKU's old demand suggestions only ever looked at the finished product one level deep; they never opened up the recipe underneath. Material Requirements Planning replaces that with a full multi-level engine: one run explodes every bill of materials, nets each part against everything you have and everything that's coming, and hands you dated planned orders to make, buy, and transfer — all in one place.

You've placed the order, the goods are on their way, and in many cases you've already paid a deposit up front — but the supplier's tax invoice never landed in your inbox. Those missing invoices quietly pile up: your books don't reconcile, you can't reclaim the VAT/GST on money you've already spent, and chasing them means digging through purchase orders one by one to work out who still owes you paperwork. Request Missing Invoices from Suppliers turns that scramble into a one-click ask. SKU now surfaces every purchase order still waiting on its invoice in a dedicated worklist, and lets you email the supplier a polished request — for a single order, or for all of their outstanding orders at once.

When a supplier asks for a deposit or prepayment, the proforma invoice usually lands in someone's inbox — and everything after that happens over email: forward it to whoever pays, re-key the wire details into the bank, then remember to send proof back. Details get lost, nobody can say who approved a five-figure wire or against which PO, and swapped bank details in an intercepted email thread are the classic way overseas payments get stolen. Vendor Deposit Payments pulls the whole flow into SKU — record the supplier's proforma invoice against a purchase order, request payment from a designated payer with the wire instructions attached, capture the payment proof, and email the supplier a remittance advice — with every step on the record.

Every business has that one question the standard reports can't quite answer — "on-hand value by product this month", "revenue by channel and brand", "which SKUs are moving and what are they worth". Until now, answering it meant exporting to a spreadsheet or asking someone to build a report for you. The new Custom Report Builder lets you answer those questions yourself: pick the data, drag the fields you care about, and get a live table, chart, or pivot in seconds — no spreadsheets, no waiting.

If you sell supplements, food, cosmetics, pet products, or anything else with a shelf life, you need to know exactly which batch is on the shelf, when it expires, and whether you're shipping the soonest-to-expire stock first. Until now SKU could only capture that detail inside manufacturing. Lot & Expiry Tracking brings batch numbers and expiration dates to the entire platform — capture them when you receive, pick the right lots automatically, and see what's expiring (and what it's worth) before it becomes a problem.