Browse & work fulfillment orders
A fulfillment order (FO) is the warehouse-facing half of a sales order — what a specific warehouse or provider must ship. This list is every FO in the system; the board shows the active ones as cards.
The list
Go to Orders → Fulfillments. The Orders tab opens filtered to Status: Open — the work still in play. You get:
- Lifecycle chips — All, Push 3PL, Pull 3PL, Manual, Pickup, Channel-Imported, plus Mergeable and Merged for orders that can be (or have been) combined.
- Filters for Status, Request Status, Warehouse, Provider, and Date, plus saved views and Export.
- Columns for the FO number, both statuses, the sales order, and more (see the status reference for what Status vs Request Status mean).
Bulk cancel is deliberately conservative: only never-submitted or provider-rejected orders are cancelled, releasing their reserved inventory — anything already submitted, shipped, or terminal is skipped. To reverse one of those, cancel it with the provider and void its shipment.
The fulfillment order page
Click an FO to open it:
- The header shows the FO number with its Status and Request Status, plus Edit Details and Print Packing Slip.
- The context row links the sales order, channel, and warehouse, with ordered/created dates.
- Progress tracks Pending → Fulfilled; Shipping details show the provider, shipping method, and ship date (ASAP until scheduled).
- Lines lists each product with Planned / Remaining / Fulfilled quantities.
- The Activity tab is the audit trail.
Next steps
- Work the fulfillment board — the same orders as a dispatch board.
- Dispatch to a fulfillment provider — hand an order to your 3PL.
- Split, move & merge fulfillments — reshaping FOs from the order side.
Video transcript
Every fulfillment order lives in this list — filtered by status, lifecycle, warehouse, or provider. It opens on what's still in play. Open one to see its progress, shipping details, and lines — planned, remaining, and fulfilled — plus the sales order it serves.